Medical Secretary

On behalf of our client, a well-established and reputable aesthetic and medical clinic in Nicosia, we are seeking to recruit a professional and customer-oriented Medical Secretary / Receptionist to join their growing team.

This is an excellent opportunity for a well-organized and approachable individual who enjoys working with people and can provide a high standard of administrative and patient support within a modern clinical environment.

Role Overview

The successful candidate will be responsible for the smooth operation of the clinic’s reception and front-office activities, acting as one of the first points of contact for patients and clients.

The role requires excellent communication skills, professionalism, patience, discretion, and a genuinely helpful approach, particularly when communicating with patients and managing multiple requests throughout the day.

Key Responsibilities

• Welcome patients and visitors in a warm, professional, and courteous manner
• Handle incoming telephone calls and respond to patient enquiries
• Manage and respond to emails and other clinic communications
• Schedule, confirm, reschedule, and coordinate patient appointments
• Provide patients with appropriate information regarding appointments and clinic procedures
• Maintain accurate patient records and update information when required
• Coordinate with doctors and other members of the clinic team regarding appointments and patient requests
• Handle patient enquiries with patience, empathy, and discretion
• Manage the daily appointment calendar and help ensure the smooth flow of patients within the clinic
• Carry out general administrative and secretarial duties
• Support the day-to-day organization and efficient operation of the clinic
• Maintain confidentiality and professionalism when handling patient information

Requirements

• Previous experience as a Secretary, Receptionist, Medical Secretary, Administrative Assistant, or in a similar customer-facing position will be considered an advantage
• Experience within a medical clinic, healthcare environment, aesthetic clinic, or similar setting will be considered an additional advantage
• Excellent communication and interpersonal skills
• Strong customer service approach with the ability to communicate politely and professionally with patients
• Patience, empathy, and the ability to handle different patient needs and situations calmly
• Strong organizational and time-management skills
• Ability to manage telephone calls, emails, appointments, and administrative tasks simultaneously
• Professional appearance and positive attitude
• Discretion and respect for confidential patient information
• Good computer and administrative skills
• Ability to work effectively both independently and as part of a team
• Fluent Greek and English language skills are required

What the Company Offers

• Competitive salary based on qualifications and previous experience
• 13th salary
• Five-day working week
• Permanent position within a reputable and established clinic
• Modern and professional working environment
• Training and support
• Friendly and supportive team
• Long-term career stability and development opportunities

Last but not least, at DART Recruitment 🎯 we are by your side every step of the way, offering support, guidance and complete confidentiality throughout your career journey.