Front Office Duty Manager

On behalf of our client, a prestigious luxury hotel in Limassol, we are seeking to recruit an experienced and service-driven Front Office Duty Manager to join its Front Office team on a full-time, seasonal basis.

This is an excellent opportunity for a hospitality professional with strong leadership skills who is passionate about delivering exceptional guest experiences while ensuring the smooth operation of the Front Office department.

Key Responsibilities

• Oversee the daily operations of the Front Office, ensuring exceptional guest service at all times.
• Supervise, motivate, and support the Front Office team throughout each shift.
• Ensure efficient check-in and check-out procedures while maintaining the highest service standards.
• Handle VIP arrivals, guest complaints, special requests, and service recovery professionally.
• Coordinate closely with Reservations, Housekeeping, Concierge, and other hotel departments to ensure seamless operations.
• Monitor room availability, occupancy, and guest satisfaction while maximizing revenue opportunities.
• Train and mentor Front Office team members, ensuring compliance with hotel procedures and brand standards.
• Prepare daily reports, monitor operational performance, and assist with departmental planning.
• Ensure compliance with hotel policies, health & safety regulations, and operational procedures.

Candidate Profile

• Previous experience as a Front Office Supervisor, Duty Manager, Assistant Front Office Manager, or in a similar leadership role within the hospitality industry.
• Strong leadership, communication, and team management skills.
• Excellent customer service and problem-solving abilities.
• Fluent in English. Knowledge of additional languages will be considered an advantage.
• Experience with Opera PMS or another hotel management system will be considered an advantage.
• Ability to work under pressure and make effective decisions in a fast-paced environment.
• Professional appearance and positive attitude.
• EU citizenship or a valid Cyprus work permit.

Benefits

• Gross monthly salary of €2,000 – €2,200, depending on qualifications and experience.
• Full-time seasonal employment.
• Continuous training and professional development.
• Opportunity to work within a luxury hospitality environment.
• Supportive and collaborative working environment.
• Employee benefits and staff discounts.

Last but not least, at Dart Recruitment we are by your side every step of the way, offering support, guidance and complete confidentiality throughout your career journey.