Front Desk Agent

On behalf of our client, a prestigious luxury hotel in Limassol, we are seeking to recruit a professional and customer-focused Front Desk Agent to join its Front Office team on a full-time, seasonal basis.

This is an excellent opportunity for an enthusiastic hospitality professional who enjoys interacting with guests, creating memorable experiences, and working in a dynamic luxury hotel environment.

Key Responsibilities

• Welcome guests with a warm and professional attitude, ensuring an exceptional first impression.
• Perform check-in and check-out procedures efficiently and accurately.
• Handle guest inquiries, requests, and complaints promptly while maintaining the highest level of customer service.
• Provide information regarding hotel facilities, services, local attractions, and transportation.
• Process payments, issue invoices, and maintain accurate guest accounts.
• Coordinate with Housekeeping, Reservations, and other departments to ensure smooth daily operations.
• Maintain accurate guest records using the Property Management System (PMS).
• Promote hotel services and identify upselling opportunities where appropriate.
• Ensure compliance with hotel policies, procedures, and service standards.

Candidate Profile

• Previous experience in Front Office, Reception, or a similar hospitality role will be considered an advantage.
• Excellent customer service and communication skills.
• Fluent in English. Knowledge of additional languages will be considered an advantage.
• Experience with Opera PMS or another hotel management system will be considered an advantage.
• Professional appearance and positive attitude.
• Strong organizational and problem-solving skills.
• Ability to work efficiently in a fast-paced environment, including shifts, weekends, and public holidays.
• EU citizenship or a valid Cyprus work permit.

Benefits

• Gross monthly salary of €1,350 – €1,450, depending on qualifications and experience.
• Full-time seasonal employment.
• Continuous training and professional development.
• Opportunity to gain valuable experience within a luxury hospitality environment.
• Supportive and professional working environment.
• Employee benefits and staff discounts.

Last but not least, at Dart Recruitment we are by your side every step of the way, offering support, guidance and complete confidentiality throughout your career journey.